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We've created a knowledgebase for our customers to help with the questions that often come up when creating and using our web hosting services. We are constantly updating the knowledgebase with new information. Please check back frequently as there may be new questions/answers added to help you instantly.


How do I setup new Email accounts? How do I access the Email Administration?

Go to http://mail.(yourdomain).com:8383 and type “admin@ (yourdomain).com” in the UserID box. Put your password in the password box. The default password is “admin”. You should change this IMMEDIATELY. Once you are logged into Imail as the Administrator, you will see “User Adminstration” on the dropdown box on the top right-hand corner. Once you select this, you will see a list of current users, and a button to “Add”. Click the “Add” button, and fill in the blanks. Leave the mailbox size and max messages blank to allow unlimited box size. If you enter a number in these, keep in mind that it’s in ‘bytes’, not MegaBytes. Make sure you check “Allow Web Access” so you can access them through your webbrowser.

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